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      Sunday NewsBot: Weekly Round Up (28/06/2009)

      June 28th, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under General, Microsoft, NewsBot, Product Reviews, Security Related, Spam | No Comments »

      Sunday NewsBot: Weekly Round Up (21/06/2009)

      June 21st, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under General, Microsoft, NewsBot, Security Related | No Comments »

      Sunday NewsBot: Weekly Round Up (14/06/2009)

      June 14th, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under General, Microsoft, NewsBot, Product Reviews, Security Related, Spam | No Comments »

      Sunday NewsBot: Weekly Round Up (07/06/2009)

      June 7th, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under Browsers, General, Microsoft, NewsBot, Rogue Programs, Security Related, Spam | No Comments »

      Sunday NewsBot: Weekly Round Up (31/05/2009)

      May 31st, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under Browsers, General, Microsoft, NewsBot | No Comments »

      Monday NewsBot: Weekly Round Up (25/05/2009)

      May 25th, 2009 by AndyAtHull

      Welcome to this weeks round-up. We hope whatever you are up to on this holiday weekend, you have a wonderful time. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under General, Microsoft, NewsBot, Product Reviews, Security Related, Spam | No Comments »

      Sunday NewsBot: Weekly Round Up (17/05/2009)

      May 17th, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

      Bookmark and Share

      Filed under General, Microsoft, NewsBot, Product Reviews, Security Related | No Comments »

      Symantec reach out to correct WinPatrol mistakes!

      May 14th, 2009 by AndyAtHull

      If you’ve been sleeping this week you’ve missed a few things. Just the other day Symantec Support wrongly suggested that WinPatrol was a virus and removed it from someones’ computer. Then to charge $99 for it.

      A day later and Symantec respond:

      I wanted to let you know that we’ve been in touch with Bill Pytlovany and have reached out to the original customer who called support.

      Symantec does not classify WinPatrol as a threat, and we’re actively investigating this customer’s experience to learn more about why the support agent provided incorrect information and to ensure it doesn’t happen again.

      Best,

      Noah Edwardsen
      Symantec

      The comment was left over at Security Garden. I welcome this response. Let’s lay this to rest and work with each other so situations like this can be prevented rather than caused. Chat about the situation in our forum.

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      Filed under General, Product Reviews, Security Related | No Comments »

      Symantec! Fantastec? Screwtastec!

      May 12th, 2009 by AndyAtHull

      You know, it doesn’t happen often, but today it did. Symantec went from Fantastec to Screwtastec (you know what I mean by that) within the space of a flash.

      Indeed strong words to use, but sometimes that is required to express a point. Our expert and Microsoft MVP Corrine blogged in February about the good, the bad and the ugly regarding Symantec. This included the partnership with IAC/Ask. One partnership which appears to be infectious to many legit companies in the web today.

      Today I sit here and to inform you about another twist in the Symantec saga.

      Symantec Support says Winpatrol is a virus. Yes, you read that correctly.

      Bits from Bill“This week I was surprised to hear that a Symantec support rep actually told a customer that WinPatrol was a virus and during a remote assistance phone call they deleted WinPatrol from their system.”

      And for all of that they charged the victim $99. To put it into context. WinPatrol PLUS costs less than that and the standard version is free. To add, WinPatrol is probably, if not already, the best utility to have on a computer to assist with many problems we face. We even have an un-official support forum for it. And we’re not the only one with such a forum.

      I know we’re in a tough economic times and perhaps the partnership with companies is understandable to balance the books. What isn’t acceptable is insisting WinPatrol is a virus, removing it and then charging for a simple task that should not have been done in the first place.

      How are support staff at Symantec regulated and chosen? Because providing support like this staff member did shows to be poor and reflects on the company overall.

      Similar Articles:

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      Filed under General, Product Reviews, Security Related | 1 Comment »

      Sunday NewsBot: Weekly Round Up (10/05/2009)

      May 10th, 2009 by AndyAtHull

      Welcome to this weeks round-up. All articles in the NewsBot Centre are imported from blog and site feeds from the world of security and technology. This weeks top articles are:

      There are more articles located within the NewsBot Centre. You can also add your feed to our NewsBot should you wish, details about it can be found here.

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      Filed under General, Microsoft, NewsBot, Security Related | No Comments »

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